How do I connect Sendcloud to WooCommerce?

To connect Sendcloud to WooCommerce, you install the Sendcloud for WooCommerce plugin in WordPress and link your store as a sales channel inside Sendcloud. From that point on, your WooCommerce orders flow into Sendcloud automatically, you print labels with the carrier of your choice, and track & trace is sent back to the customer. Below we walk through the steps and show how to automate it further.

Connect Sendcloud to WooCommerce in 5 steps

Before you start, make sure you have an active Sendcloud account and a working WooCommerce store. You set up most of the connection from inside WordPress.

1. In WordPress, go to Plugins and install the Sendcloud for WooCommerce plugin. Then activate it.

2. Open the plugin settings and click the option to connect your store to Sendcloud.

3. Log in to your Sendcloud account and authorize WooCommerce as a sales channel.

4. In Sendcloud, choose which carriers and shipping methods you want to use for your WooCommerce orders.

5. Place a test order and check that it appears in Sendcloud and that the track & trace comes back into WooCommerce.

Once the connection is live, you no longer retype any address details. You pick an order, choose a label, and the shipping information flows back to your customer automatically.

Fixing common problems

If the connection does not work right away, it almost always comes down to one of these three things:

• Orders are not coming in. Check that the plugin is activated and that you linked the correct sales channel inside Sendcloud.

• The connection fails. Disconnect and reconnect WooCommerce through the plugin so the authorization refreshes.

• No track & trace for the customer. Enable the option to send tracking information back in the plugin settings.

Automate more than just shipping

Sendcloud handles your labels and track & trace neatly, but if you sell on more than just WooCommerce, your inventory and order handling quickly drift apart. ShopLinkr processes your orders from WooCommerce, Shopify, bol, Kaufland and other channels in one central place and keeps your inventory in sync in real time across every channel, so you never sell more than you have in stock.

From ShopLinkr you also send shipping labels for carriers like PostNL, DPD, MyParcel and Sendcloud, including AutoPrint. And when you pick a lot of orders per day, you work with pick lists that route you smartly through the warehouse with barcode scanning.

Frequently asked questions

Do I need ShopLinkr to connect Sendcloud to WooCommerce?

No. The direct connection between Sendcloud and WooCommerce runs through the Sendcloud plugin. You add ShopLinkr when you want to manage inventory, orders and shipping across multiple channels from one place.

Does track & trace go to my customer automatically?

Yes. As soon as a label is created, Sendcloud sends the tracking information back to the order in WooCommerce, so your customer stays informed automatically.

If you sell across multiple channels and want inventory, orders and shipping in one place, feel free to try ShopLinkr. You can create a free account right away and test everything free for 14 days.