Customer management

Customer details under control

Edit shipping and billing profiles from the order, merge orders with the same delivery address into a single shipment and keep personal data safe behind encryption.

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Editing from the order

Adjust an address without the hassle

Order #4821 Encrypted

Shipping address

Lotte de Vries

Kerkstraat 18

3811 CV, Amersfoort

+31 6 12 34 56 78

Billing address

De Vries Studio B.V.

Wilhelminapark 4

3581 NE, Utrecht

VAT NL862514730B01

Adjust address → Delivery options fetched again

Adjust a field and the label and delivery options follow along right away. No clicking back and forth to the sales channel.

Edit addresses

Fix a typo in seconds

Adjust a shipping or billing address right inside ShopLinkr. The new details flow straight onto the shipping label and the delivery options are fetched again immediately.

Shipping and billing apart

Two addresses per order

Every order has its own shipping and billing profile. When the billing address differs from the delivery address, you keep them separate. Handy for gift shipments and business orders.

Keep your changes

Your correction stays put

Edit a field by hand and ShopLinkr keeps it that way. A later sync from your sales channel does not overwrite your change.

Stored encrypted

Personal data well protected

Name, contact details, company details and address are stored encrypted. You decide who gets to see the data yourself, with roles and permissions per user.

Details per order

All customer details in one place

Every order comes with a complete shipping and billing profile. Enough to help the customer properly, create a correct label and get a clean invoice into your bookkeeping.

Personal and contact details

Salutation, first name, name prefix, last name, email address and phone number. Enough to reach the customer quickly when something comes up with an order or return.
Company details

Company name, VAT number and Chamber of Commerce number. Handy for business orders and for invoices that land correctly in your bookkeeping.
Shipping and billing address

Street, house number with addition, an extra address line, postcode, city and country. Shipping and billing address are kept separate, so you adjust them individually.

Frequently asked questions

Questions that keep coming up, clearly answered

Missing a question? Book a call or send us a message. We are happy to think it through with you.

Ask your question

Can I edit customer details and addresses directly in ShopLinkr?

Yes. From an order you open the shipping or billing profile and update the name, contact details, company details and address right away. The new details go straight onto the shipping label and the delivery options are fetched again.

Does a change I make in ShopLinkr go back to the sales channel?

No. Changes to customer details and addresses stay within ShopLinkr and are used for your shipping and administration.

Won't my changes be overwritten by a sync from the channel?

No. As soon as you adjust a field manually, a later sync from the sales channel leaves that field alone. What you change stays in place.

Which customer details do I see per order?

Salutation, first and last name with any name prefix, email address, phone number, company name, VAT and Chamber of Commerce number, plus a full address with street, house number, postal code, city and country.

How securely are customer details stored?

All personal data, such as names, addresses and contact details, is stored encrypted in our database. On top of that you use roles and permissions to set per user who is allowed to view the customer details, so only the right people can access them.

Can I combine orders from the same customer into one shipment?

Yes, based on the delivery address. If multiple open orders share the same shipping address, ShopLinkr recognizes that and you can merge them into one shipment. That also works when the orders come from different sales channels.

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Try ShopLinkr free for 14 days. No credit card, no strings attached. One platform for inventory, pick lists and shipping.