About the Returns feature
The returns overview is a central place where you can view and manage all returns from your sales channels. It provides a structured overview of all returns, including relevant details such as the reason for return, the return label, and the processing status.
Main Features of the Returns feature
Create bundles easily: Easily combine related products into an attractive bundle. All you need is an EAN number!
Inventory management: The bundle's inventory is automatically updated based on the inventory of the individual products. This ensures the bundle's availability is always up-to-date.
Attractive presentation: Clearly showcase your bundles on your sales channels with attractive images and descriptions. Utilize product images that emphasize the benefits of the bundle.
Efficient Return Processing: Thanks to the returns overview, you can process returns quickly and efficiently. With one click, you can update the status of a return and take the necessary actions to handle the return shipment.
Structured Management: All returns are clearly displayed in the returns overview, allowing you to easily keep track of which returns are still open and which have already been processed. This helps you stay organized and not overlook anything.
Customer-Friendly Service: With the returns overview, you can quickly respond to returns and proactively communicate the status of returns to your customers. This contributes to a positive customer service experience and strengthens your customers' trust in your brand.
Adding Notes: The returns overview allows you to add notes to each return shipment. This is useful for internal communication and makes it easier for your colleagues to stay informed of the status and any special instructions.
The returns overview seamlessly integrates with all your sales channels. When a return is processed in ShopLinkr, the status is automatically updated in the associated sales channel, ensuring consistent return processing regardless of the channel on which the order was placed.