# Managing roles and permissions

> Decide exactly what each team member can and cannot do in ShopLinkr.

Roles and permissions let you decide exactly what each team member is allowed to do within ShopLinkr. For example, a warehouse employee can be limited to processing and picking orders, while an administrator has access to everything.

Every user in ShopLinkr has a role. A role is a collection of permissions. When you invite a user, you choose which role that person receives.

### Default roles

When you create your account, you receive a number of default roles from us. These come preconfigured with the permissions that suit the relevant job.

#### Administrator

An administrator has access to every feature within ShopLinkr. This role is intended for owners and administrators who need full control over the account. The Administrator role cannot be changed or deleted.

#### Warehouse

This role is intended for warehouse employees. They can process orders, create pick lists, update stock, handle returns and receive deliveries. They have no access to settings, user management or financial data.

#### Administration

This role is intended for office staff who handle administration and reporting. They can manage users, view reports, consult financial insights and export orders & products. They have no access to processing orders or adjusting stock.

#### Customer service

This role is intended for employees who handle customer questions. They can create, edit and cancel orders, process returns and create reshipments. They have no access to stock management, settings or reporting.

#### Purchasing

This role is intended for purchasing employees. They can manage suppliers, create and process deliveries, generate purchasing advice and update product data. They have no access to processing orders or managing users.

### Creating your own roles

In addition to the default roles, you can also create your own roles that contain exactly the permissions you need.

1. Go to **Settings > Roles**.

2. Click **Create role**.

3. Give the role a name (for example "Team lead" or "Intern").

4. Tick the permissions that belong to this role. The permissions are grouped per section, such as orders, products, stock and settings.

5. Click **Save**.

### Managing roles

#### Editing a role

Go to **Settings > Roles** and click the role you want to adjust. Change the name or permissions and click **Save**. The changes apply immediately to all users with this role.

Please note: the Administrator role cannot be edited.

#### Duplicating a role

Want to create a new role that resembles an existing one? In the overview, click the **duplicate** icon on the right. A copy is created that you can then adjust. This is handy when you want to use a default role as a starting point and only add or remove a few permissions.

### Overview of permissions

Permissions are grouped per section of ShopLinkr. For each section you can set whether a user may do the following:

- **View**: see data

- **Create**: add new items

- **Edit**: change existing data

- **Delete**: remove items

In addition, each section also has specific permissions, such as processing orders, exporting products or viewing financial insights. This gives you full control over who is allowed to do what.

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Bron: https://shoplinkr.com/en/support/manage-roles-and-permissions