# Creating a rule

> Set up a rule step by step with conditions and actions.

This article walks you through creating a rule in ShopLinkr step by step. If you're not yet familiar with the concept, start by reading [What are rules?](/en/support/what-are-rules).

### Step 1: Create the rule

1. Go to **Settings > Rules**.

2. Click **Create rule**.

3. Give the rule a recognizable **name** (for example "PostNL for letterbox parcels" or "Delay Wadden Islands").

4. Optionally add a **description** so your colleagues understand what the rule does and what it's for.

### Step 2: Set the conditions

Conditions determine which orders the rule applies to. You can group and combine conditions.

1. Click **Add condition**.

2. Choose the condition **type**. There are dozens of options to pick from, split across three categories:

   - **Customer details (shipping)**: name, email, address, country, postal code, Wadden Islands

   - **Customer details (billing)**: the same fields as shipping, but for the billing address

   - **Order**: sales channel, total weight, total amount, number of products, package type, specific product, tag, service point, shipping method, order date and more

3. Choose an **operator** (equals, contains, is greater than, is empty, etc.).

4. Enter the **value** to compare against.

You can add multiple conditions. Within a group you can set whether **all** conditions must match (AND) or whether **one** of the conditions is enough (OR).

### Step 3: Set the actions

1. Click **Add action**.

2. Choose which action should run when an order meets the conditions.

3. Fill in the relevant details. For "Add tags" you select which tags, for example, for "Delay" you choose the number of days or a specific date, and for "Mark as pickup order" there's nothing extra to fill in.

You can add multiple actions to a rule. All actions run when the conditions match.

### Step 4: Save

Click **Save**. The rule is active immediately and from now on is applied to every new order that meets the conditions.

### Good to know

- Rules run in the order they're listed. For each rule you can set whether the following rules should still be checked after this rule has been applied.

- Rules are only applied to new orders, not to existing orders.

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Bron: https://shoplinkr.com/en/support/creating-a-rule